Last updated: December 2019
For the purpose of the General Data Protection Regulation (“GDPR)” the Data Controller is Chanelle Pharma Unlimited, a company incorporated in Ireland with company number 152077 whose registered address is at Dublin Road, Loughrea, Co Galway.
It is the intention of this privacy statement (“Privacy Statement”) to explain to you the information practices of CHANELLE PHARMA in relation to the information we collect about you and other website users.
By visiting the CHANELLE PHARMA website you are accepting and consenting to the practices described in this Statement.
When you choose to use our products or when your business applies for credit facilities or enters into a transaction with us, we collect different categories of personal data about you such as your name, business/ work address, personal address, e-mail address, telephone number, (this list is not exhaustive).
Filling in forms such as our Online Enquiry Form on our Website www.chanellepharma.com and on variations of this domain belonging to Chanelle Pharma or any other websites within the Chanelle Pharma Group such as www.farmhealthfirst.com and www.chanellepet.ie/
Subscribing to our mailing list service to receive emails or other notifications from us – you may unsubscribe from our mailing list service at any time by contacting firstname.lastname@example.org
Submitting a job application to Chanelle Pharma;
Registering for one of the events listed on our website;
Using a social media service like Facebook, Twitter or Linked in to communicate with us;
Submitting a request to our Customer Service or Pharmacovigilance departments.
We also collect Personal Data from details of your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data) and the resources that you access. We collect some of this information using cookies.
Where you submit your personal information to us, it will only be used for the stated purpose and any reasonably incidental purposes.
Such information will only be used by us for:
The purposes for which it was provided by you and any reasonably incidental purposes including providing you with the information that you request from us;
Marketing and administration purposes;
For analysis purposes including ensuring that content from our site is presented in the most effective manner for you and for your computer.
CHANELLE PHARMA undertakes not to sell or rent to any third party whatsoever any personally identifiable information about you.
We will retain your personal data only for as long as required to fulfil our legal, regulatory or reporting requirements. We do not retain personal information in an identifiable format for longer than is necessary.
We may hold your information for a longer or shorter period where:
The law requires us to hold your personal information for a longer period, or delete it sooner;
You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law; and
In limited cases, the law permits us to keep your personal information indefinitely provided we put certain protections in place.
Outside of the communications that you explicitly opt-in for, we may need to send you information that we consider to be reasonable and of legitimate interest to your interactions with our company.Examples of legitimate interest communications include company or service updates and industry, technology or other external issues which impact on the marketing services we may provide currently or in the future to your business.
You should ensure that the information we collect and hold in relation to you is accurate and kept up to date. If you would like to review the information we have collected on you at any time, please see contact below.
You also have the right to have the information deleted if we do not have a legitimate reason for retaining same. We will accede to any such valid requests within 30 days of the receipt of a valid request in writing.
You have the right to be given a copy of information held by us about you. We will provide the requested information to you within 30 calendar days of the receipt of a valid request in writing. We might request you to provide additional information to enable us to identify your personal data and/or to verify your identity. Please send all requests to the contact person below:
We endeavour to use industry standard security measures to protect your information and to prevent the loss, misuse or alteration of any information in our control. However, the transmission of information via the internet is not completely secure and we cannot guarantee that all of your private communications and other personally identifiable information will never be disclosed. However, we will use our reasonable endeavours to ensure that such information is kept as secure as possible.
This Privacy Statement may change from time to time, and any changes to this Policy will be posted on the website and will be effective when posted. As your use of the CHANELLE PHARMA website is subject to your acceptance of this Privacy Statement, and any amendments thereto, please review the Privacy Statement each time you use this website.
Our website may, from time to time, contain links to and from the websites of affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANELLE PHARMA uses the following to store your personal data:
Salesforce.com CRM system
Mailchimp.com E-marketing system
This legal notice and all issues regarding this website are governed exclusively by Irish law and are subject to the exclusive jurisdiction of the Irish courts.
Cookies and IP addresses
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
When you use and access the Service, we may place a number of cookies files in your web browser.
What are your choices regarding cookies?
Where can your find more information about cookies?
You can learn more about cookies and the following third-party websites:
All AboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
Delay or failure on our part in enforcing any of our rights shall not constitute a waiver by us of our rights and remedies. If any part of this Privacy Statement is held to be invalid or unenforceable, the validity or enforceability of the remainder will not be affected.
Your privacy is important to us. If you have any comments or questions regarding this Statement, you can contact: